Terms of Service

1. Service Object Scope


This Terms of Service applies to all individuals accessing and consuming shopping, consultation, after-sales and wholesale cooperation services provided by thereformationshop.it.com, covering ordinary retail customers, media partners and bulk wholesale merchants.

2. Core Service Content Commitment


  1. Product supply service: Provide eco-friendly women’s fashion, bridal gowns, swimwear, accessories and limited men’s & kids’ apparel with storewide 70% off discount on thereformationshop.it.com
  2. Global logistics service: Offer permanent complimentary worldwide shipping for all orders, fulfill shipments within 1–3 working days with unified 6–12 days delivery cycle
  3. After-sales guarantee service: Support 60-day free return, cover all return shipping fees, complete full refund within 5–10 working days after goods inspection
  4. One-stop customer consultation service: Arrange professional teams to reply to emails sent to support@, press@ and wholesale@ official mailboxes within 2 working days

3. Service Limitation Explanation


Our platform does not provide customized garment alteration, expedited delivery and offline physical store pick-up services. All shopping procedures, returns and cooperation communication can only be completed online through thereformationshop.it.com and designated official email channels.

4. Platform Service Responsibility Boundary


thereformationshop.it.com is responsible for product quality inspection, order delivery arrangement and after-sales refund execution within the scope stated in all official policies. We are not liable for losses caused by users’ wrong delivery information, improper wearing damage or uncontrollable international logistics external factors.

5. Service Suspension Regulation


We reserve the right to suspend service for users who violate Terms of Use, Terms of Purchase and other supporting official policies on thereformationshop.it.com, including restricting order submission and closing consultation service channels for corresponding accounts.

6. Cooperation Service Supplementary Rule


For wholesale and media brand cooperation services on thereformationshop.it.com, both parties shall sign supplementary cooperation agreements based on this Terms of Service, and the supplementary terms shall have equal binding force with this document.

7. Policy Priority Rule


When clauses in Terms of Service conflict with single dedicated policies such as Shipping Policy and Refund Policy, the dedicated single policy document shall be taken as the execution standard for corresponding service links.

8. Service Policy Adjustment Notice


Any adjustment to our service rules will be displayed on the homepage of thereformationshop.it.com for public viewing. All services you receive after the update takes effect will follow the latest published Terms of Service.

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